Emotional Intelligence is the capacity to successfully perceive, express, understand and manage emotions in an effective manner both in the workplace and in personal lives. 

Effectiveness in Emotional Intelligence has been shown to:

• Increase productivity
• Improve executive performance
• Increase sales
• Reduce employee turnover
• Improve teamwork and communications
• Improve the quality of interpersonal relationships

EI is measured through an assessment developed at Swinburne University.  This Genos  model measures Emotional Intelligence not personality or other unrelated abilities.  This Genos assessment can be used as a 360 tool or self assessment.  It measures 5 dimensions, which are:

• Recognizing and expressing emotions
• Understanding the emotions of others
• Decision making
• Managing emotions
• Controlling emotions

The assessment, combined with developmental strategies, has been proven to be highly successful in increasing emotional intelligence and creating more productive and satisfied, employees and a far more harmonious workplace.

For more information, please contact Claudia at claudia@rpcoaching.com